Collaboration for better transit planning and customer service

You should be able to read your rider’s complaints and collaborate without forgetting to click reply all. TransitChat stores all of your rider feedback and conversations without searching through email threads and forwarding conversations.

Reduce email & meetings

Your conversations and the the details of the issue are stored in one place open for teams to see. No email forwarding no reply all.

Organize by location and route

Keeping track of where issues occoured is stored on the issue. Knowing where issues are side by side with the issue.

All your files in one place

Organize your changes and files by service updates. No more searching through email to find files for federal reporting.

Built with Transit in Mind

With over a decade of experience with working with planning and opeations we saw a need for improving the way that agencies communicate issues and schedule changes.

Built for everyone in your agency

TransitChat for different departments

TransitChat was meant to be the source of truth for everyone in real-time. Breaking down the silos will build better tranasit.

Find the right plan for your agency

Early Access Pricing

Early access customers will be locked into their pricing

Essential

$5.7Ka year

Great for getting started and smaller Agencies

Features include:

Up to 10 users
Email support
Support for multiple Agencies
Automated email summaries
Early acces to advanced features

Request 90 Day Trial

None of these work for you?

We would love to hear from you even if none of these work. We are open to helping out transit agencies big and small to meet their goals.

Say goodbye to chasing after emails and manual documentation.

TransitChat offers the premier solution for making it simple to funnel customer complaints into schedule planning and federal documentation. Break down the communication silos in your agency today.

Request Demo